To claim for settlement of Insurance cover under the Group Personal Accidental Death Insurance Policy, the customer has to submit –

Company Savings Bank Product Amount of Sum Insured Validity Coverage
HDFC ERGO General Insurance Company Ltd.     Star Suraksha SB & Star Suraksha SB Plus Account Rs.0.50 Lakh Valid up to 06.09.2020 Personal Accidental Death cover of Rs. 0.50 Lakh
BSBD Accounts Rs.0.50 Lakh
BOI Star Yuva SB Accounts (age 18-21 years) Rs.0.50 Lakh
BOI Saral Salary Account Scheme - SB 165 Rs.1.00 Lakh Personal Accidental Death cover of Rs. 1.00 Lakh
Star Ratnakar Bachat Salary Account - SB 164 Rs.2.00 Lakh Personal Accidental Death cover of Rs. 2.00 Lakh
BOI Star Yuva SB Accounts  Rs.5.00 Lakh Personal Accidental Death cover of Rs. 5.00 Lakh
Private Sector Employees (Spl. Charge Code 0204) Rs. 5.00 Lakh
National Insurance Company Limited
Star Mahila SB Account                 ( SB 167 ) Rs.5.00 Lakh Valid up to 30.09.2019 Personal Accidental Death cover of Rs. 5.00 Lakh
Star Gurukul Salary Account - SB163 (Special charge code - GURU) Rs.5.00 Lakh
SB Pensioners under scheme code (SB-121 ) Rs.5.00 Lakh
SB Diamond Customers Rs.5.00 Lakh
Star Senior Citizen SB accounts (SB166) Rs.5.00 Lakh
New India Assurance Limited
Para Military Forces (Spl. Charge Code 0201) Rs.30.00 Lakh Valid up to 12.06.2020
  • Group Personal Accident Death Insurance Cover of  upto Rs 30 Lakh*
  • Permanent Total Disability Cover of upto  Rs. 30 lakhs*
  • Permanent Partial Disability Cover of upto Rs 15 lakhs.*
  • Air Accidental Insurance of Rs. 1 Cr*
*Terms and Conditions Apply
State & Central Govt. employees (Spl. Charge Code 0202) Rs.30.00 Lakh
Employees of Public sector Undertakings (Spl. Charge Code 0203) Rs.30.00 Lakh
Jai Jawan Salary Plus Account Scheme - SB 161 & 162 Rs.30.00 Lakh
Staff Salary Accounts Rs.30.00 Lakh
BOI Rakshak Salary Account (Spl. Charge code: Raksh) Rs. 30.00 Lakh


Duly filled claim form, Medical Certificate along with the following documents (in original or certified true copies) :

Documents required –

  • Original First and Final police report.
  • Original inquest panchnama.
  • Certified copy of post-mortem report.
  • Certified copy of pass book.
  • Death Certificate.
  • Three months salary account statement is required for salary accounts

All the verified documents along with branch confirmation should be sent to respective insurance provider (as per mentioned above) directly, on the below mentioned address –

Address of NICL:-

The Divisional Manager
National Insurance Company Limited
D.O - 261700, 1st Floor, 14, J.Tata Road
Royal Insurance Building, Churchgate, Mumbai – 400 020.
Telephone Nos.022-22021866/67/68,Direct 022-22021886, Fax No.022-22021869
E-mail Id:-VijayaC.Mistry@nic.co.in/KavitaH.Tilve@nic.co.in/RadhikaR.Parab@nic.co.in

Address of NIAL:-

The Manager
Plot no. C-6, NCL premises
1st Floor, Bandra Kurla Complex
Bandra (East)
Mumbai – 400051
Telephone Nos.022-26591821,26592331, 26590203 Fax No.-022-26591899
E-mail Id:- sachin.singh@newindia.co.in

Address of HDFC ERGO GIC LTD:-

Accident & Health Claims Dept.
HDFC ERGO General Insurance Company Ltd.
6th Floor, Leela business park, Andheri-Kurla Road, Andheri ( East) Mumbai - 400 059
Claim intimation email address: papayments@hdfcergo.com
Claim related SPOC : Smeeta Dash
email address: Smeeta.Dash@hdfcergo.com
Contact: 9920215550

Claim forms are attached for all the insurance providers

NIA CLAIM FORM    NICl Claim Form    HDFC Claim Form

NOTE:- The cover is subject to settlement of claim by the insurance company without any liability of the bank. The rights and liabilities of the insured shall be with the insurance company. It is clarified that insurance contracts or any of its terms shall not be binding on the Bank and the bank takes no responsibility towards either the insurance company or the insured. Bank holds the right to withdraw the facility