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Internet Banking / Mobile Banking/BOI UPI

 

If the transaction has taken place though Internet Banking/Mobile Banking/BOI UPI

 
 

Please keep the following handy before calling Customer Support :

  • To report unauthorized transactions on NetBanking:

    • Customer ID
    • Account number
    • Transaction date
    • Transaction amount
    • Type of transaction e.g. NEFT/RTGS
  • To report unauthorized Debit Card or ATM card transactions:

    • Debit card or ATM card number
    • Type of transaction e.g. online, at a store, local grocer, Cash withdrawal, etc.
    • Date of transaction
    • Transaction amount
  • To report unauthorized Credit Card transactions:

    • Credit card number
    • Type of transaction e.g. online, at a store, local grocer, etc.
    • Date of transaction
    • Transaction amount
  • To Report unauthorized Prepaid Card transactions

    • Prepaid Card number
    • Type of transaction e.g. online/ purchase/ ATM
    • Date of transaction
    • Transaction amount