Green Pin

PROCESS FOR GENERATING GREEN PIN (DEBIT CARD PIN) USING ANY BANK OF INDIA ATM

Green PIN can be generated in following cases,

• When a new debit-card is issued to the customer by Branch.
• When the customer forgets PIN and wants to regenerate PIN for his/her existing card.
• Step 1 - Insert Debit Card at any Bank of India ATM and remove.
• Step 2 - Please select language.
• Step 3 - The following Two options will be displayed on the screen.
  “Enter PIN”
  “(Forgot / Create PIN) Green PIN”
  Select “(Forgot / Create PIN) Green PIN” option on the screen.
• Step 4 - The following Two options will be displayed on the screen.
  "Generate OTP”
  “Validate OTP”
  Please select “Generate OTP” option on the screen and 6 digit OTP will be sent to Customer’s registered mobile number. Once OTP received,
• Step 5 – Reinsert Debit card and remove.
• Step 6 – Please select language
• Step 7 – The following Two options will be displayed on the screen.
  “Enter PIN”
  “(Forgot / Create PIN) Green PIN”
  Select “(Forgot / Create PIN) Green PIN” option on the screen.
• Step 8 –The following Two options will be displayed on the screen.
  “Generate OTP”
  “Validate OTP”
  Please select “Validate OTP” option on the screen. Enter 6 digit OTP on the “Enter Your OTP Value” Screen and press continue.
• Step 9 – Next screen - “Please enter new PIN”
  Please enter any 4 digits of your choice to create new PIN
• Step 10 – Next screen – “Please re-enter new PIN”
  Please re-enter the new 4 digits PIN.
  Next screen- “The PIN is Changed / Created successfully.”

Please note:

• To set/re-set the Debit Card PIN at Bank of India ATM, customer’s mobile number must be registered with the Bank.
• “Green PIN” cannot be generated for hot listed debit cards.
• “Green PIN” shall be supported for Active, Inactive cards and cards temporarily blocked due to 3 incorrect PIN tries. The Inactive / Temporarily blocked cards shall be activated after successful PIN generation.
• “Green PIN” can be generated only on Bank of India ATMs.