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Invest with us
Insure with us
Remit Money
Ancillary Services
Forms and FAQs
Agri Products
Financial Inclusion
Ancillary Services
PAY
- 24x7 fund transfer service using IMPS/NEFT/RTGS
- Quick Transfer up to Rs. 25,000 without adding beneficiary
- One view to manage beneficiaries, no need to add beneficiary separately for each payment channel
- Set Standing Instructions (SI) for fund transfer within and outside Bank of India
- Now, set SI with block funds and schedule payment facility
- View and manage NACH mandates and e-mandates on your bank accounts, request cancellation online, view payment history
- View and manage recurring mandates on your debit or credit card
- Bill payment with due date reminder across 20 categories
SAVE
- Create Fixed Deposit & Recurring Deposits up to Rs. 2 crore
- Open Star Sunidhi (tax saver FD) online
- Manage deposits with adding/modifying nominee, view receipts, avail TDS & interest certificate
- Open Savings Account online
- Deposit calculator
- Avail overdraft against term deposit
BORROW
- Apply for Gold loan
- Loan Overview for existing loans with services like loan statement, Interest Certificate, Amortization schedule etc
- Apply for Overdraft against FD
INVEST
- Open Mutual fund account online, complete MF KYC online and invest in 3 Asset Management Companies partners of BOI
- View fund information such as NAV, Risk category, past performance, fund manager, Fund investment portfolio and invest wisely
- Open investment account online for Public Provident Fund (PPF), National Pension Scheme (NPS), Sukanya Samridhi Yojana (SSY) online
- Invest lump-sum or set standing instructions in PPF, NPS, SSY
- Purchase life insurance, Health insurance and General insurance with 2 insurance partners of BOI
- Invest in Sovereign Gold Bond & Floating Rate Saving Bonds online
- Invest in IPOs using ASBA facility
UNIQUE FEATURES ON OFFER
- Use AI powered BOI Seva Chatbot for transactions and account information
- Avail cheque services like PPS, Stop payment, request cheque book
- Submission of Form 15G/H, FATCA/CRS.
- Download statements of your Savings, Current, Term deposits, PPF, OD, Loan accounts
- Download certificates- TDS & interest, Amortization Schedule
- Average Quarterly Balance Tracker
- BOI Star Rewardz
- Debit Card Services- Set limit, Hotlist, Change PIN, Card Replacement, View Standing Instructions, Offers
- Credit Card Services- Set limit, Statement, Covert to EMI, Offers, Manage Spend Category, Add on Card, View Standing Instructions, Card Replacement
- Request Demand Draft/ Pay Order
- Life Certificate for Pensioners & Door Step Banking
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Search on branch name, ATM ID, BC Name, Location
- Search on State/UT, NBG, Zone
- Ability to share list in download formats – PDF, Excel, CSV
- Map based search
- Apply for various Loans (including loan against Credit Card) and Credit Card
- Shopping offers through tie-ups available
- Bill Pay/ Recharge available
- "Lodge complaints option (General and Non-transactional)"
- EMI Calculator
- Check Balance
- Support from the Prelogin
- Pre-Login Screen different for NTB customers (registered customers who do not have any relationship with the bank)
- Demo Videos
- FAQs available
- Fields like account number should not be asked for, which have low customer recall value. Seamless registration with custid.
- Forgot login ID /MPIN
- Forgot password
- Shows account balance upon login before second factor authentication
- Single login for the entire customer relationship
- Option to start on specific screen
- Option to return to home screen from every screen
- Open Numeric Keypad when the credentials are set with numbers.
- Option of setting up a single pin/password post activation for complete success (single pin replacing both M-pin and application password)
- Login using QR
- In app registration and instant password generation – Access through Mobile Devices
- Online registration – Access through Browser
- Clearly present separate option for new users (signup) and existing users (login)
- Registrations/logins allowed from multiple devices
- Two step authentication on first time registration
- Message to registered mobile number (RMN) on successful authentication
- Login using biometrics, e.g. touch ID, Face ID, voice based
- Register / First time Login
- Set login id / name/ MPIN
- Set login credentials including biometric (biometric authentication compulsory for employees and Banking Correspondents – optional for partners, Retail customers, corporate customers and their Agents as per modifiable parameters set.)
- User preference for transactional facility including biometric
- Set transaction credentials
- Option for single PIN/Password
- Internet Banking Login using userid/password/PIN
- Login id/name required only when user needs to login
- Biometric authentication compulsory for employees and Banking Correspondents – optional for partners, Retail customers, corporate customers and their Agents as per modifiable parameters set.
- Forgot password link for login
- Force password upon login password expiry
- Accept login credentials
- Option for Single PIN/Password
- Sim related deviations and errors
- Adaptive authentication
- NTB Registration
- NTB to ETB conversion
- View Personal Details incl. CKYC/ PAN
- Set Primary accounts
- Not all accounts to be linked to the customer. It should be as per the choice of the customers only, though all account may be displayed.
- Shows customer name on home page
- Share A/c details via QR
- Quicklinks to multiple sections within the App via profile
- Product Features
- Change M-pin/Biometrics
- Setup Mobile banking Limits
- Modify Mobile banking Limits
- Set default a/c
- Manage transaction rights
- Set preferred MFA
- Change preferred MFA
- Change default app language
- Sleep Mode
- Deregistration from mobile banking
- Login Password
- Customized Setting for transaction limit
- Setting 2FA with Credit card PIN
- Setting 2FA with Debit card PIN
- Setting 2FA with Mobile OTP
- Setting 2FA with MPIN
- Notifications and alert setting (Transactional alerts mandatory)
- Password change interval within bank level limit
- De-register
- Blocking
- Unblocking
- Links for quick download of statements (last month/3 months/6months/year) calendar/financial year
- Transaction summary view
- Generate mini statement with last 5 transactions for UPI transactions
- Option to view transaction details available within one click from home page
- Option to view account statement with advance search
- View past transactions by setting period
- Ability to view statements/transaction history for up to past 1 year
- Individual Customer Onboarding - New
- Individual Customer Onboarding - Existing
- Nominee Registration
- Choose Features
- Document Capture
- Account Opening Journey
- PAN Validation
- CKYC Check
- KYC Process
- Customer deduplication Check
- Negative list and AML check
- Issuance of Cheque Book
- Video KYC
- Google API for branch suggestion
- Display of progress tracker during registration
- TDR Account creation (Recurring / Fixed)
- Display deposit calculator
- Change FD/ RD instruction
- Update nominee details
- Generate FD advice
- Avail overdraft against FD
- Deposit Product suggestions
- TDR Maturity Enquiry
- Linking CASA Account
- Funding / Auto SI Creation
- b. Premature Closure
- Avail overdraft against RD
- Additional details/ validation when user has selected OD against TD and logic for passing the value in margin parameter
- Product list - to be maintained at UA (in admin)
- OD against TD
- Super Senior Citizen TD
- Enquiry
- PIN Generation/Reset
- Blocking/Unblocking
- Lost/Stolen Card
- Set up limits for Domestic /International /ATM/POS/NFC
- Add/ Modify / Delete International Travel
- Recurring Auto Debit Mandate management-SI
- Repayment
- Recovery – Auto Debit Setup
- EMI Conversion
- Add on
- Statement (Billed/Unbilled/General - Prepaid Cards)
- Payment Summary
- Enquiry
- PIN Generation/Reset
- Blocking/Unblocking
- Lost/Stolen Card
- Set up limits for Domestic /International /ATM/POS/NFC
- Add/ Modify / Delete International Travel
- Other Bank Account
- Self Account Transfer
- Repeat Payment
- Quick pay without adding beneficiary
- Pull funds
- Beneficiary account validation
- Add beneficiary from success screen
- A/C No Within BOI
- A/C No Outside BOI
- Phone No
- VPA
- Phone No + MMID
- View
- Delete
- Modify
- Set Standing Instruction
- Modify Standing Instruction
- Delete Standing Instruction
- Delete SI on Cards
- Stop invoice of SI Cards
- Modify SI on Cards
- Pickup Request (Call / Book Online)
- Drop Request (Call / Book Online)
- Customer Feedback
- Customer Complaints/Escalations
- Service Request Tracking
- Complaint/Escalation Register / Tracking
- Automated assistance on app features and navigation, at least on first log in
- Guidance/ link to security/privacy content displayed on Login page
- Contact Us
- Presence of search tool bar on home screen
- Phone banking contact number is displayed
- FAQs available
- Chatbot
- Demo of various Products / Features
- Raise Complaint
- Provide Documents
- Track Complaint
- Satisfaction Rating of Complaint
- Grievance History
- Provide Feedback
- View Feedback
- User Feedback to modify/improve service as appropriate
- NACH Cancellation
- NACH Mandate view ,Payment History for NACH
- PPF Contribution
- SSY Contribution
- NPS Contribution
- Single
- Multiple/ Split
- UDIR
- Recharge
- New Biller
- Existing Biller - Pay Bill
- Existing Biller - Update
- Existing Biller - Cancel
- Fetch list of billers
- Fetch parameters for selected biller
- Master Data Management for NPCI published biller’s list.
- Receipt Download
- Payment reversal
- Bill Presentment Registration
- DE-Registration Bill Presentment
- Details Enquiry
- Check biller availibility status
- Purchase New MF
- KYC Validation
- KYC Capture and submission
- FATCA – Validation
- Acceptance to T & C
- Investment Account Creation
- Purchase of MF plan (Lump sum, SIP)
- Purchase New
- KYC Validation
- KYC Capture and submission
- Acceptance to T & C
- Request Creation
- Download Certificates
- View Status of Transaction
- Purchase New
- KYC Validation
- KYC Capture and submission
- Acceptance to T & C
- Request Creation
- Download Certificates
- View Status of Transaction
- Modify ASBA
- Delete ASBA
- Order status
- Creation of application ID
- Modify/ withdraw order
- Insurance Reliance Motor 4W- new business (comprehensive + TP) buy new policy
- Insurance Reliance Motor 2W- new business (comprehensive + TP) buy new policy
- Insurance Reliance pay premium
- Insurance Reliance portfolio
- Insurance Reliance Policy download
- Insurance Reliance Quote generation
- Eligibility Check
- Questionnaire capture
- Nomination
- CKYC Check
- Insurance Reliance Health Gain policy purchase buy new policy
- Insurance Reliance pay premium
- Insurance Reliance portfolio
- Insurance Reliance Policy download
- Insurance Reliance Quote generation
- Eligibility Check
- Questionnaire capture
- Nomination
- CKYC Check
- Insurance Sudlife Sudlife POS Sanchay buy new policy
- Insurance Sudlife Century Royal buy new policy
- Insurance Sudlife Group Term Insurance buy new policy
- Insurance Sudlife pay premium
- Insurance Sudlife portfolio
- Insurance Sudlife Policy download
- Insurance Sudlife Quote generation
- Eligibility Check
- Questionnaire capture
- Nomination
- CKYC Check
- View Status of Transaction
- Application for Agri Gold Loan
- Agri Gold Loan-Value of gold
- Agri Gold Loan-Calculator
- Complete KYC, POI, POA
- Points credit
- Points Redemption
- Points Statement
- Points Calculator
- View Offers
- Browse Rewards Catalogue
- Purchase goods / services (including travel tickets) / vouchers etc. from e-market place with or without redemption and/or instant credit.
- Check and redeem reward points other transactions
- FATCA Declaration
- Form 15-G/H Submission , view, acknowledgement
- Show Account details - MAB, Account Status, Account Type, Branch, IFSC Code, Address etc
- Single view for different Product Types - Accounts, deposits, cards, loans
- Display AQB Balance Tracker for each account
- Request Cheque Book
- View Cheque Status and Stop Payment of Cheques
- Accept details for Positive Pay System (PPS)
- Download pre-filled deposit slips
- Autofill details like name, address in product applications
- Request DD at branch
- Life certificate generation
- PPF Onboarding
- PPF Contribution
- SSY Onboarding
- SSY Contribution
- NPS Onboarding
- NPS Contribution
- Display features, benefits and costs of government schemes
- Initial Deposit/ Funding
- Standing Instruction for Funds Transfer from Operative Account
- Nominee Registration - Single / Multiple
- Eligibility Check
- Linking other NPS accounts
- Integration with Bank EFRM system
Seamless steps to financial empowerment…
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Anyone having an Account with BOI with mode of operation as Self, Either or survivor, Former or survivor, Anyone or survivor, Karta for HUF, proprietor for Current Account.
Minor/ Self operated minor accounts are not allowed on boarding on the app.
Android 9 or above / iOS 12.0 or above / macOS 11.0 or above.
User has to open savings account with an active Debit card to use other features and transaction rights.
One mobile no can be linked to multiple customer IDs. During registration, the App will ask the user to select the Customer ID which the User prefers to use. The App will display all the accounts linked to the selected Customer ID.
- Check if the User mobile no is linked to retail customer id for app registration.
- Mode of operation allowed are Self, E/s, Fs, A/s, Karta etc. except Jointly by all.
- On boarding on app is not allowed for Self operated minor account.
- Check if the Aadhar, Gender & DOB details are Correct in account.
- User should have Proprietary Current Account.
- User should have a Retail Customer ID added in Related Party>HACM in Finacle. For Transaction Rights, User should have an Active Debit Card linked to the same Retail Customer ID.
Check for stable Internet Connection & try again OR Use Mobile data instead of Wi-Fi. If problem persists please share Customer ID and Regd Mob no at BOIMobileSupport@bankofindia.co.in or Call +912240919191
- If User has already registered the App on other device previously then User has to de-register first on previous device. (Go to Profile> Alert & Preferences> De-register).
- If User changes mobile no in Finacle, User has to register App again using the new mobile no.
- Check if the OS is compatible (Android 9 or above, iOS 12.0 or above) with the app. If problem persists Branch has to share Customer ID and Regd Mob no at BOIMobileSupport@bankofindia.co.in
- Update the App to its latest version. Check if the device has sufficient RAM/ROM for using the App. Further, User should ensure strong network availability while using the app
- .For Savings Account: Check if the debit card linked to the retail customer Id is Active
- For Current Account: Register using. If the issue still persist, please contact headoffice.cpddebitcard@bankofindia.co.in for debit card mapping.
Please check if the credit card is linked to the retail customer ID. If problem persists please share Customer ID and other relevant details with headoffice.cpdcreditcard@bankofindia.co.in.
- User should use retail customer ID while App Registration that is linked to Current account
- User can link current accounts as follows: Go to customer profile> Account & Payment> Link & Set primary account.
- Check if the retail customer id is linked to current account in HACM> Related Party in Finacle.
To enable transaction rights in the App, Go to Profile > Security & Privacy > Manager Transaction Rights. If problem persists share Customer ID and Regd Mob no at BOIMobileSupport@bankofindia.co.in or Call +912240919191
Please verify beneficiary details. Refer to Point no 11. Also for similar issues please refer to FAQs available on the App. Open App> Go to profile (top left hand corner on dashboard)> Frequently asked questions.
TDR/FDR made in the branch cannot be closed on the new app. Only FDR/TDR made on the BOI OMNI NEO/Old BOI app can be closed through the app.
Uninstall or Disable Dual/Simulator/VPN/Screen recorder apps. Also, App will not work if the device is rooted/ jailbroken
The App does not allow taking screenshot for security purpose. Also, screen recording/sharing apps, if any, need to be closed before using the App.
CC Accounts will be made available on the app soon.
App only supports default keyboard in device.
- User may ensure strong network availability while app registration.
- Default sim can be e-sim enabled and can be used in any sim slots on the device
- For Apple users, change default messaging to SMS from iMessage
During registration, User has to enable mobile data to verify sim. Thereafter, the app can work on Wi-Fi.
Check Point no 2 for compatibility. Ensure that the Country selected on Play Store/App Store is India.
The App analyses user behaviour and will ask for additional authentication if it finds an anomaly like change in user location, time of use, high value transactions etc.
To change M-pin: Open the App>Select Mpin for authentication>forgot m-pin>Select Authentication method>Debit Card>Enter Debit Card details>Verify Card details>Set new M-pin.
- Update the App to the latest Version.
- Clear App cache.
- Upgrade the Mobile OS to the latest version
- Check if the device has sufficient RAM/ROM for using the App.
- Check if User has sufficient balance/ pending SIP/NACH/SI/ Lien amount.
- Check if the beneficiary details are incorrect. If account is dormant/frozen, user has to approach the branch for resolution.
- If transaction limit is exceeded, user can increase transaction limit in app.
User can take action based on error message on the app. If the error still exists, share account details and other relevant information with BOIMobileSupport@bankofindia.co.in
User has to opt for Update app over Wi-Fi or Mobile data on their device
User can Go to Profile (left hand top corner)> Complaints & Disputes for resolution,
- For transaction through IMPS: boi.imps@bankofindia.co.in
- For transaction through NEFT/RTGS : boi.neft@bankofindia.co.in
- For transaction through UPI: headoffice.dbd@bankofindia.co.in
User can register on the new device with regular credentials which will automatically deregister the application from the lost device.
Open App> Go to profile (top left hand corner on dashboard)> Account & Payment> Set transaction limits.
User has to enter correct Aadhar, Pan, DOB, Last 5 transaction in account. If issue still exists, please update all the details in the branch.
User does not have an active debit card linked to Savings Account
BoiMobileSupport[at]bankofindia[dot]co[dot]in
